Legal terms


On this page you can find the legal agreements regarding the use of this web portal and data processing.

Please note for legal terms the translation is provided for information only. The valid legal terms are those of the version in Spanish.
· Company data
· Terms of use
· Data Protection
· Privacy Policy
· Cookies policy


COMPANY DATA


Name of the Society:
RIOSA - Refining Industrial Oleícola SA

VAT number:
ESA23008238

Registered office:
Bridge neighborhood sn
23450 books
SPAIN

Registration in the registry:
Mercantile Registry of Jaén
Inscription of June 26, 1965
Volume 41, Book 8, Folio 38, Section 3, Page 85, Inscription 1





Contact information:


TERMS OF USE

The person in charge of this web page is RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, company registered in the Mercantile Registry of Jaén on June 26, 1965 (Volume 41, Book 8, Folio 38, Section 3, Page 85, Inscription 1), with CIF ESA23008238 And registered office at BARRIADA DEL PUENTE, S/N - 23450 - IBROS (JAÉN)

You can also contact RIOSA-REFINING INDUSTRIAL OLEICOLA, SA through the following email address riosa@riosa.com, Web riosa.com, phone +34 953692000.

RIOSA-REFINING INDUSTRIAL OLEICOLA, SA As the person in charge of this website, it assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of our users.

We inform you that our website and mailbox are hosted in EU countries

This website, therefore, strictly complies with REGULATION (EU) 2016/679 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, Organic Law 3/2018 on Protection of Data and Guarantee of Digital Rights and the LSSI-CE Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.

GLOSSARY

  • Server: machine provided with hardware and software, capable of meeting customer requests and responding accordingly.

  • Software: software of a computer system.

  • cookies: files that web pages save on users' devices while they browse their website, where certain information is stored to improve browsing and use of services.

  • Portal: Internet domain composed of multiple web pages with different urls.

  • url: (from English, Uniform Resource Locator) refer to the address that identifies content posted on the Internet.

GENERAL CONDITIONS OF USE

These General Conditions regulate the use (including mere access) of the web pages, members of the website of riosa.com and its subdomains (SUBDOMINIO.riosa.com). including the contents and services made available on them. Every person ("User") that accesses the web riosa.com, or to one of its subdomains (SUBDOMAIN.riosa.com) agrees to submit to the General Conditions in force at any time of the portal riosa.com

The registered domain (hereinafter Portal, Website, web address) riosa.com is owned by RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, who has been granted the exclusive use of them.

The official portal of RIOSA-REFINING INDUSTRIAL OLEICOLA, SA is riosa.com whose purpose is to facilitate the dissemination, acquisition and knowledge of the activities carried out by the company, as well as the products and services offered to the general public.

The use, navigation, registration and any other activity that implies access to the aforementioned websites is understood as the full, express and conscious acceptance of these conditions, without prejudice to the fact that other specific ones may be applied for the correct and complete provision of the services. Services that require additional information.

At any time, and without prior notice, the company can make changes, additions, corrections, deletions and updates to the presentation or configuration of this or any of the domains owned by it and its subdomains.

Each modification will be indicated on the portals themselves, indicating the web version and the date of modification to disseminate said information among users, for whom it is convenient to verify the accuracy and/or validity of these conditions.

PERSONAL DATA WE COLLECT AND HOW WE DO IT

Read Privacy Policy.

COMMITMENTS AND OBLIGATIONS OF USERS

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with RIOSA-REFINING INDUSTRIAL OLEICOLA, SA In this way, the user agrees to use the website, its services and contents without violating current legislation, good faith and public order.

The use of the web for illegal or harmful purposes, or that, in any way, may cause harm or prevent the normal functioning of the website is prohibited. Regarding the contents of this website, it is prohibited:

  • Its reproduction, distribution or modification, total or partial, unless you have the authorization of its legitimate owners.

  • Any violation of the rights of the provider or of the legitimate owners.

  • Its use for commercial or advertising purposes not authorized by the legitimate owners.

When using the portal, riosa.com, and all its subdomains (SUBDOMAIN.riosa.com) the User undertakes not to carry out no conduct that could damage the image, interests and rights of RIOSA-REFINING INDUSTRIAL OLEICOLA SA. or of third parties or that could damage, disable or overload the portal or that would prevent, in any way, the normal use of the web or the portal.

However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and, therefore, RIOSA-REFINING INDUSTRIAL OLEICOLA SAcannot guarantee the absence of viruses or other elements on the portal riosa.com or in any of its subdomains (SUBDOMAIN.riosa.com) that may cause alterations in the User's computer systems (software and hardware) or in their electronic documents and files contained therein.

In the event that the User causes damage to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA or to third parties for misusing the Web portal, RIOSA-REFINING INDUSTRIAL OLEICOLA, SA will be excluded from any responsibility that could be imputed to it. For this purpose, the User will assume the exclusive responsibility that may arise and will hold the User fully harmless. RIOSA-REFINING INDUSTRIAL OLEICOLA, SA

SECURITY MEASURES

The personal data communicated by the user to RIOSA-REFINACIÓN INDUSTRIAL OLEÍCOLA, SA through the portal riosa.com or any of its subdomains (SUBDOMAIN.riosa.comThey can be stored in automated databases or not, whose ownership corresponds exclusively to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, assuming all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection.

Communication between users and the portal riosa.com, including its subdomains, use a secure channel (https), and the transmitted data is encrypted thanks to protocols SSL, TLS or similarTherefore, we guarantee the best security conditions so that the confidentiality of users is guaranteed.

However, the User must be aware that Internet security measures are not impregnable.

CLAIMS

RIOSA-REFINING INDUSTRIAL OLEICOLA, SA informs that there are claim forms available to users and customers.

The User may make claims by requesting their claim form or by sending an email to riosa@riosa.com indicating your name and surname, the service and/or product purchased and stating the reasons for your claim.

DISPUTE RESOLUTION PLATFORM

In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any support and by any technical means, without the authorization of RIOSA-REFINING INDUSTRIAL OLEICOLA, SA The user undertakes to respect the rights of Intellectual and Industrial Property owned by the portal of riosa.com and all its subdomains (SUBDOMINIO.riosa.com). Otherwise, the infringing User will assume all direct and indirect responsibilities that may arise.

The user knows and accepts that the entire content of the web portal, domain and its subdomains (mentioned without being exhaustive), such as the text, software, programming code, content (including structure, selection, arrangement and presentation of the same) podcast , photographs, audiovisual and graphic material, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the web, they must notify said circumstance to  riosa@riosa.com indicating:

  • Personal data of the interested owner of the rights allegedly infringed, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party.

  • Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the indicated intellectual property rights and an express declaration in which the interested party is responsible for the veracity of the information provided in the notification

EXTERNAL LINKS

web portal pages riosa.com, could provide links to other own websites and contents that are owned by third parties.

The sole purpose of the links is to provide the User with the possibility of accessing said links.

RIOSA-REFINING INDUSTRIAL OLEICOLA, SA is not responsible in any case for the results that may be derived to the User by accessing said links.

Information provided on these External Sites is subject to the privacy policies used on such Sites and will not be subject to the privacy policy of riosa.com. Therefore, we highly recommend Users to review in detail the privacy policies of the links of other websites.

However, hyperlinks to External Sites must respect the following conditions:

  • The linked web page will not contain information or any other content that may be considered contrary to public order or violating rights, nor what is considered illegal, discriminatory, or violating commonly accepted ethical principles.

  • The quality, accuracy, reliability, correctness or morality of the contents or services that the hyperlinked destination website may offer is not guaranteed, and the user assumes the consequences, damages or actions that may arise from accessing it without being able to take responsibility for in any way to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA. , as indicated in the Responsibilities section.

  • RIOSA-REFINING INDUSTRIAL OLEICOLA, SA  You can request at any time the removal of external links to your web portal riosa.com or to any of its pages or subdomains, and in general any external link to an address under its main domain riosa.com, without the need to allege any cause, withdrawal that must be carried out immediately as soon as the notification is received.

The User who intends to establish any technical link device from an external website to the portal riosa.com must obtain the prior written authorization of RIOSA-REFINACIÓN INDUSTRIAL OLEÍCOLA, SA The establishment of the link does not imply in any case the existence of relations between RIOSA-REFINING INDUSTRIAL OLEICOLA, SA and the owner of the site to which the link is established, nor the acceptance or approval by  RIOSA-REFINING INDUSTRIAL OLEICOLA, SA of its contents or services

EXCLUSION OF GUARANTEES AND RESPONSIBILITY

The user expressly declares that the computers from which they access are provided with original hardware and software, with their corresponding license for use. Likewise, it states that it has implemented and active the appropriate security measures and that all the software installed on the devices that allow access and/or use of the portal are updated to the latest version released by the licensee and/or manufacturer. Any error or damage that could be caused as a consequence of the breach of these conditions is the sole responsibility of the user.

The Provider does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

  • The lack of availability, maintenance and effective operation of the web, or its services and contents;

  • The existence of viruses, malicious or harmful programs in the contents;

  • The illegal, negligent, fraudulent or contrary use of this Legal Notice;

  • The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

  • The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

The user is aware, understands and acknowledges that the exclusive responsibility for access and/or use of the information contained in the portals falls on him. RIOSA-REFINING INDUSTRIAL OLEICOLA, SA., being prohibited any derivation of responsibility for said action.

RIOSA-REFINING INDUSTRIAL OLEICOLA, SA is not responsible for the information and content stored that allows third parties to independently publish content. For illustrative purposes, without being understood as a closed list, it is understood as such publications in Social Networks, Chats, Blogs, comments, forums, etc. RIOSA-REFINING INDUSTRIAL OLEICOLA, SA is not responsible for the answers or answers made through the different email addresses that appear on its Website, and cannot derive binding legal effect in any case.

In compliance with the provisions of the LSSI, RIOSA-REFINING INDUSTRIAL OLEICOLA, SA actively collaborates with authorities and security forces in the blocking and/or withdrawal, or any other action that has administrative or judicial authorization, of all those contents that could affect or contravene International, National Spanish legislation, rights of third parties, morality and public order.

DATA OF MINORS

This page and web portal is not directed at minors. If you are a minor, please do not try to register as a user of our web portal. If we discover that by our own error or omission of the user we have obtained personal information from a minor, we will delete said information as soon as possible.

In accordance with the provisions of article 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, a minor may give consent to the processing of their personal data when they are older than 14 years.

MODIFICATIONS

The page and web portal riosa.com, ownership of RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, you can modify this legal information and that of your Privacy Policy, in order to adapt it to changes in current regulations or in the structure and operation of its Responsible.

For this reason we advise users to visit it periodically. When significant changes occur, users may be notified either by means of a notice on the web or by email to those people who are registered.

APPLICABLE LAW AND JURISDICTION

In general, the relationships between RIOSA-REFINING INDUSTRIAL OLEICOLA, SA with the Users of its telematic services, present on this website are subject to Spanish legislation and jurisdiction and to the courts of JAEN.

CONTACT

In the event that any User has any questions about these Legal Conditions or any comments about the portal riosa.com, please go to riosa@riosa.com.


PRIVACY AND DATA PROTECTION POLICY

RESPONSIBLE   "Who is responsible for the processing of your data?"

Identity of the Treatment Manager: RIOSA-REFINING INDUSTRIAL OLEICOLA, SA ESA23008238

Name and Surname of the Legal Representative: HUGO LUIS ESPUNY CAMACHO

Mailing address: BARRIADA DEL PUENTE, S/N - 23450 - IBROS (JAEN)

Phone: +34 953692000

Email: riosa@riosa.com

PURPOSE"For what purpose do we process your data?"

Browsing data such as source IP addresses, browser software used, pages accessed or access statistics, stored in the web server log files, will be processed for the following purposes:

- Monitoring of the operation of the web portal and analysis of service errors.

- Statistics of access and use of resources to improve the quality of the service. 

The personal data of the interested party will be processed for the following purposes, as applicable:

 - Manage and develop the registration in the web portal to get in touch with the User and solve all the doubts that arise about our products.  

 - Management, administration and delivery of the products requested by the client. We use the information of the client or interested party to proceed with the sale, delivery, billing and information of the requested products, as well as carry out the necessary communications for the purpose of treatment. Said communications will be carried out through electronic means (sms, email, text messaging or telephone).

 - Manage and send commercial information about products and services offered by RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, through electronic means (email, SMS, text messaging, web, telephone, etc.) and postal means.

 - Respond to the exercise of rights, queries and claims.

TEMPORALITY  "How long will your data be kept?"

 - The personal data provided for the sale of our products will be kept for the time required by law, at least while some type of contractual or business relationship is maintained between the User and RIOSA-REFINING INDUSTRIAL OLEICOLA, SA and its deletion is not requested by the User. When they are not necessary, they will be maintained for the prescription period of the actions arising from the treatment, from the last confirmation of interest or last transaction or communication (6 years for commercial purposes according to article 30 of the Commercial Code, for documentation, supporting documents , invoices, contracts, delivery notes, etc. 1 year according to Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), for traffic data related to emails and data provided through the website.1 year according to article 5 of Law 25/2007 on the Conservation of Data Related to Electronic Communications and Public Communications Networks, for data related to calls sent or received by fixed and mobile telephony Other conservation periods according to provisions in the regulations current application). Said terms will increase beyond the established prescription, keeping said data duly blocked, without giving it any use except for the one explained below, if said data were necessary for the management of non-payments, exercise or defense of claims or for the necessary actions derived from any type of judicial, legal or contractual responsibility of its treatment, which must be attended and for which its recovery is necessary.

 - The data collected to send commercial communications will be kept until the interested party revokes their consent.

 - The data collected through the contact form of the web portal will be kept for 30 days to answer questions about our products.

 - The data of access accounts to our portal will be kept until the interested party revokes their consent.

During the storage time the data will be kept blocked and under strict security measures.

After these periods, the personal data will be deleted with the appropriate security measures to guarantee their total destruction.

LEGITIMATION  "What is the legitimacy for the processing of your data?"

The legal basis for the processing of your personal data is, as applicable:

-Compliance with a legal obligation: Collection management and the issuance of receipts or sales invoices to customers or interested parties is based on a legal obligation.

-Execution of the contract: The legal basis for the processing of the personal data of the interested party or client, in relation to the sale of our products, is the execution of a purchase contract or request for an accepted order, the express consent of the interested party or client, or the legitimate interest due to the contractual or business relationship with him, requested at his request. In this sense, the client or interested party is obliged to provide the data that is necessary to carry out said operations.

All the treatments derived from the sale of our products requested by the client, have a legal basis indicated above between RIOSA-REFINING INDUSTRIAL OLEICOLA, SA and the client or interested party. Among these treatments are administrative management, delivery of requested products and necessary communications to carry out the purpose of treatment.

The withdrawal of consent to the processing of personal data, provided by the interested party for the sale of our products, will condition the contractual or business relationship established with RIOSA-REFINING INDUSTRIAL OLEICOLA, SA Said withdrawal of consent may be communicated through email riosa@riosa.com.

-Consent of the interested party:

In relation to the following purposes, the legal basis for the processing of the personal data of the client or interested party will be their consent.

  • The management, administration and delivery of the products requested by the client is based on the consent of the interested party. This consent to data processing also includes all necessary communications between the interested party or client and RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, through electronic means (emails, text messaging, web, SMS) and telephone, to make the sale of the requested products.

  • Response to the exercise of rights, queries and claims by the interested party.
  • The sending of commercial communications of products and services through electronic means

  • The resolution of doubts and queries made through the web portal

The withdrawal of express consent to carry out the purposes described will not condition the contractual relationship between the interested party and RIOSA-REFINING INDUSTRIAL OLEICOLA, SA Said withdrawal of consent may be communicated via email riosa@riosa.com

-Legitimate interest of the Responsible:

In this case, the legal basis for the processing of the personal data of the client or interested party will be the legitimate interest of the Responsible, in order to claim or take legal action necessary to defend the rights and legitimate interests of the same.

    RECIPIENTS"To which recipients will your data be communicated?"

    The personal data of the interested party may be communicated to the following recipients:

    -Companies of the group of the Responsible for administrative and management purposes.

    -Public administrations and public bodies (Treasury, Administration of Justice, etc.) or State security forces and bodies, when required by any regulation or law or when necessary for the legal protection of the legitimate interests of the Responsible for the purposes of compliance with the law.

    -Banks and financial companies that operate providing financial services to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, with the sole purpose of providing said services and excluding the use of your data for any unrelated commercial activity.

    -Correos, transport agencies, logistics companies and courier companies that operate providing services to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, with the sole purpose of providing said services and excluding the use of your data for any unrelated commercial activity.

    -Product and quality analysis laboratories contracted to provide services to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA., with the sole purpose of providing said services and excluding the use of your data for any unrelated commercial activity.

    - Lawyers, solicitors, consultants and consultancies that provide services to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA., with the sole purpose of providing said services and excluding the use of your data for any unrelated commercial activity.

    International Data Transfers, in the event that there are communications through text messaging. Specific:

    • WHATSAPP: covered by the EU-US Privacy Shield agreement (agreement called "protective privacy shield" to which US companies subscribe). Information available at: https://www.privacyshield.gov/list To communicate through WhatsApp, we will provide the telephone number of the interested party or client to WhatsApp Inc. to verify that they are a user of this service. The customer or user should review WhatsApp's privacy policy and settings for more detailed information on WhatsApp's use of the personal data of users using its services.

    RIGHTS"What are your rights when providing us with your data?"

    Anyone has the right to obtain confirmation as to whether in RIOSA-REFINING INDUSTRIAL OLEICOLA, SA we are processing personal data that concerns them, or not.

    Right of access, rectification and deletion: Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. .

    Right of limitation: In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

    Right of Opposition: In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Therefore, RIOSA-REFINING INDUSTRIAL OLEICOLA, SA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

    When the processing of personal data is for direct marketing purposes, the interested party shall have the right to oppose the processing of their data, including the preparation of profiles related to said marketing.

    Right to data portability: The interested party may request the portability of their data to another controller, in which case it will be done as long as the processing is based on lawful consent, the processing is automated and they will be transmitted from controller to controller when technically possible.

    Right to withdraw consent, without affecting the legality of the treatment based on the consent prior to its withdrawal.

    Right to file a claim before the SPANISH DATA PROTECTION AGENCY, when you have not obtained satisfaction in the exercise of your rights. To contact said Control Authority you can do so through its website www.agpd.es.

    To exercise said rights, the interested party has at his disposal a series of models or forms located in www.aepd.es/regalamento/derechos  and you should direct them to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA riosa@riosa.com

    Optionally, the interested party can also contact the SPANISH DATA PROTECTION AGENCY (www.agpd.es) to request information about these rights.

    To process the request for the exercise of rights, we may ask you to prove your identity by means of a photocopy of your ID.

    OTHER INFORMATION

    RIOSA-REFINING INDUSTRIAL OLEICOLA, SA  will keep professional secrecy of all information that affects the data, storing them with due confidentiality and using them only for the specific purposes for which they were provided. Likewise, it will adopt the appropriate technical and organizational measures against unauthorized access or illegal processing of personal data, as well as against the accidental loss or destruction thereof. The information is confidential, privileged and processed only by persons who, as authorized users, have access to personal data, any disclosure, distribution or reproduction of the information processed being totally prohibited.


    COOKIES POLICY

    the web portal riosa.com and all its subdomains (SUBDOMINIO.riosa.com), owned by RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, uses cookies.

    Currently this website uses its own cookies for technical and analytical purposes. Technical cookies are essential so that you can access the service and functionalities it offers. Analysis cookies are used to measure your activity on the website, in order to introduce improvements based on the analysis of the usage data that you as a user make.

    Access and navigation on this website or the use of its services imply acceptance of our Data Protection Policy and Cookies Policy. In any case, we inform you that RIOSA-REFINACIÓN INDUSTRIAL OLEÍCOLA, SA is responsible for cookies and the processing of data obtained through third-party cookies, deciding on the purpose, content and use of the processing in relation to the information collected.

    This Cookies Policy is an integral part of the Data Protection Policy of RIOSA-REFINACIÓN INDUSTRIAL OLEÍCOLA, SA. Through it, we want to inform you clearly and precisely about the cookies we use, detailing below what a cookie is, what it is for, types of cookies, what types of cookies we use, what their purpose is and how you can configure or disable them if you wish.

    At any time you can change or withdraw your consent to the Cookie Statement on our website.

    Find out more about who we are, how you can contact us and how we process personal data on our Privacy Policy 

    Your consent applies to the domain riosa.com and all its subdomains.

    1. What is a cookie and what is it for?

    Cookies are small files that are downloaded and stored on the device you use to browse the Internet when accessing certain web pages. Cookies allow a web page, among other things, to store
    nar and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user.

    In this way, they can save information regarding the frequency with which the user visits the web page, their browsing preferences and the information that interests them most. In addition, they improve your browsing process, since they allow you to
    e the web page offers the user information that may be of interest depending on the use made or its content.

    Cookies are essential for the functioning of the Internet; They cannot harm the user's device and, if they are activated in the browser settings, they help us to identify and resolve possible errors.
    operation of our website. Cookies provide innumerable advantages in the provision of interactive services, making it easier for you to navigate and use our website.

    2. How we use cookies

    The third-party cookies used on our website are primarily to understand how the website works, how you interact with our website, keep our services secure, provide advertisements that are relevant to you, and generally provide you with a better and improved user experience. experience and help speed up your future interactions with our website.

    3. Types of cookies

    Depending on who is the entity that manages the equipment or domain from which cookies are sent and processes the data obtained, we can distinguish:

    • Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

    • Third-party cookies: are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

    Depending on the period of time that they remain activated in the terminal equipment, we can distinguish:

    • Session cookies: are those designed to collect and store data while the user accesses the web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (for example: a list of products purchased) and will disappear at the end of the session.

    • Persistent cookies: are those in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years. Persistent Cookies expire when the purpose for which they are used is fulfilled (for example, so that the user remains identified on the website and its services or when they are manually deleted).

    Depending on the purpose for which the data obtained through cookies are processed, we can distinguish between:

    • Functional cookies: are those that allow the user to navigate through the web page, platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the purchase process of an order, manage the payment, control fraud linked to the security of the service, make the application for registration or participation in a event, use security elements while browsing, store content for video or sound broadcasting, enable dynamic content or share content through social networks. Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another element of design or "layout" of the service offered to the user, the publisher has included in a web page, application or platform based on criteria such as the edited content, without collecting information from users for different purposes, such as personalizing that advertising content or other content.

    • Preference cookies: are those that allow information to be remembered so that the user accesses the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the service is accessed, etc.

    • Analysis cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of websites, applications or platforms and to create browsing profiles for users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.

    • Advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in the web page, application or platform from which the requested service is provided based on criteria such as the edited content or the frequency in which the ads are displayed. They can store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

    Depending on the possibility of browsing the website with them or not, we distinguish between:

    • Necessary cookies: are those without which the website cannot function, and therefore will be charged in any case.

    • Non-necessary cookies: are those without which the website can function, even with basic functionality. If they are activated, the user will get a better experience and content adapted to him.

    4. List of cookies we use

    Below is a list of the Cookies used by this website, together with information about their purpose, expiration time, management and if there is any provider.

    cookiesGuyDurationDescription
    cookielawinfo-checkbox-advertisementOwn, persistent, functional, necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record user consent for cookies in the "Advertising" category.
    cookielawinfo-checkbox-analyticsOwn, persistent, functional, necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record user consent for cookies in the "Analytics" category.
    cookielawinfo-checkbox-functionalOwn, persistent, functional, necessary1 yearSet by the GDPR cookie consent plugin, this cookie is used to record user consent for cookies in the "Functional" category.
    cookielawinfo-checkbox-necessaryOwn, persistent, functional, necessary1 yearSet by the GDPR cookie consent plugin, this cookie is used to record user consent for cookies in the "Required" category.
    cookielawinfo-checkbox-othersOwn, persistent, functional, necessary1 yearSet by the GDPR Cookie Consent cookie consent plugin, this cookie is used to store user consent for cookies in the "Other" category.
    cookielawinfo-checkbox-performanceOwn, persistent, functional, necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to store user consent for cookies in the "Performance" category.
    test_cookieThird party, session, advertising, not necessary15 minutesTest_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
    wp_apiOwn, persistent, functional, necessary1 yearCookies used to run and manage the website, including session and time.
    wp_api_secOwn, persistent, functional, necessary1 yearCookies used to run and manage the website, including session and time.
    _gaOwn, persistent, analysis, not required2 yearsThe _ga cookie, set by Google Analytics, calculates visitor, session and campaign data and also tracks site usage for site analytics reporting. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
    _gat_gtag_UA_52136953_2Own, session, analysis, not required1 minuteLink to Google Tag Manager to distinguish users. Required by the ExactMetrics Wordpress analytics plugin.
    _gcl_auOwn, persistent, publicity, not necessary3 monthsProvided by Google Tag Manager and used by Google AdSense to experience the advertising efficiency of the websites that use its services.
    _gidOwn, persistent, analysis, not required1 day
    Set by Google Analytics, the _gid cookie stores information about how visitors use a website, while also creating an analytical report of website performance. Some of the data that is collected includes the number of visitors, their source, and the pages they visit anonymously.
    _GRECAPTCHAThird party, persistent, functional, necessary5 months and 27 daysGoogle's recaptcha service sets this cookie to identify bots and protect the website against malicious spam attacks.  
    _goThird-party, session, advertising, not necessarycurrent sessionCollects information about user behavior across various websites. This information is used to optimize the relevance of advertising on the website. Provided by the JetPack Wordpress plugin.

    5. How to block or eliminate installed cookies

    From our website, and in compliance with current legal regulations, we provide you with information that allows you to configure your Internet browser/browsers to maintain privacy and security in relation to cookies. For this reason, we provide you with the information and links to the official support sites of the main browsers so that you can decide whether or not you want to accept their use.
    or cookies, as well as if you wish to revoke the consent granted.

    You can allow, block or delete cookies installed on your computer by configuring your Internet browser options.

    In the following links you have at your disposal all the information to configure or disable cookies in each browser:

       a) If you use the Microsoft Internet Explorer browser, visit: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies.

       b) If you use the Mozilla Firefox browser, visit: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios-web.

       c) If you use the Chrome browser, visit: https://support.google.com/accounts/answer/61416?hl=es.

     d) If you use the Chrome browser for Android, visit: https://support.google.com/chrome/answer/114662?hl=es&visit_id=637064824091578163-688303941&rd=1&co=GENIE.Platform%3DAndroid&oco=1.

       e) If you use the Safari browser, visit: https://support.apple.com/es-es/guide/safari/sfri11471/mac.

       f) If you use the Safari browser for IOS (iPhone and iPad), visit: https://support.apple.com/es-es/HT201265.

    In any case, you can visit https://www.allaboutcookies.org to obtain up-to-date instructions on these procedures, as well as general information on the operation of cookies.

    Any changes you make to your browser settings regarding cookies for this website will be saved until you decide to make new changes.

    If you want to eliminate the cookies of acceptance of your browser's policy, you can do so using the following link

    Delete cookies

    6.Consent, revocation, rejection and deletion of cookies

    To install cookies on your computer we need your consent. To do this, you can press the "ACCEPT" button to authorize the use of all cookies, you can configure your preferences (Accept/Reject the use of certain or all cookies) through the "Preferences" button enabled, you can reject all cookies by not clicking the "Accept and navigate" button (which will prevent you from using this website) or you can obtain more information about the cookies we use by clicking the "Legal Terms" link.

    The storage and treatment of the information thus obtained is for a technical purpose, in order to carry out the transmission of a communication through an electronic communications network, as well as to be able to carry out the provision of an information society service expressly requested by the registered user.

    You can withdraw your consent to our use of cookies at any time. To do this, you can block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer, indicated in point 5 of said policy, or through the configuration system enabled for it.

    If you wish to withdraw your consent to our use of cookies or enable the use of cookies not previously activated, you can access the following link

    Delete cookies

    Web browsers are the tools in charge of storing cookies and from this place you must exercise your right to eliminate or deactivate them. Neither this website, nor its legal representatives, can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.

    For more information on behavioral advertising and advice on managing preferences, you can enter the website created by the IAB Spain (International Advertising Office - Spain): http://www.youronlinechoices.com/es.

    7. Rights

    You can obtain information on the exercise of rights provided in the "RGPD 2016/679 and LOPDGDD 3/2018" by consulting our Privacy Policy.

    8. Updates to the cookie policy

    RIOSA-REFINACIÓN INDUSTRIAL OLEÍCOLA, SA may modify this cookie policy based on legislative and regulatory requirements, changes in the services offered or in order to adapt it to the instructions issued by the Spanish Agency for Data Protection. For this reason, we advise users to visit it periodically.

    When significant changes occur in this cookie policy, users will be notified through this website.

    This policy has been established on October 20, 2020.

    For any questions or queries about this cookie policy, do not hesitate to contact us, via email riosa@riosa.com.

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